Contact Us

Have questions? Need to do a return or an exchange? No problem!

Just send an email via form you see here with your order number in the message section. Or email us at support@couplesapparel.com.

Someone will reply in 24 hours.

You may also find our Return & Refund Policy below.

If you are not completely satisfied with your purchase, we will happily accept your brand new merchandise in unused condition within 30 days first purchase for a refund or an exchange (excluding the shipping charges), subject to the following conditions:

1. All return items must be in its original condition, which means the products cannot be worn, washed, or tampered in any way.

2. If you request a refund, the original price you paid minus the shipping charges and $10 re-stocking fee will be credited back to your account after we receive the item back and have confirmed that all return conditions have been met.

3. All refunds will be issued in the form of which the original payment was made, and it may take up to 1-2 business days.

4. Make sure you have a tracking number for the return package – we will not be responsible for any lost package during the return transit.

Please send your returns to:

Couples Apparel

13217 Jamboree Rd #227

Tustin, CA 92782

Once we receive your return item, we will notify you via email along with your new tracking number for your replacement or your refund confirmation.

 

 

Write us a message